Shipping Policy

SHIPPING POLICY

Last Update: 27th June 2022

COVID-19 Update: A message to our valuable customers;
Our top priority is the health and safety of our employees and customers, so we completely redesigned this policy to comply with government and the department of health recommended cautions and social distancing guidelines.

What does this mean for you?
Shipping Processing times may be delayed. Generally processing times are within 7 business days (UAE customers). For international shipment’s orders are typically shipped within 2-3 business days and arrive in 15-30 days. Although currently those times vary due to the issues relating to COVID-19. We will notify you as soon as your order ships (don’t include weekends or holidays) or if we foresee any issues with fulfilling your order. And regarding (Express Delivery – Within 2-3 weeks) we offer this service mainly for sending/shipping Wedding Dresses.
We appreciate your patience and understanding as we work through this together. Thank you so much for your understand and support!

What countries do you ship to?
We can ship (Only Clothes and Wedding Dresses) almost to all countries as long as they accept international shipments and please note that you are (the Buyer) responsible for any country-specific taxes and duties, charged by your government to the purchasing party for importing items.

Shipping Fees
As one of our goals is to provide you with quality products and competitive prices, so please note the following:

  1. Cosmetics & Beauty products:
    (Shipping fee: AED 100.00/-)
  2. Free standard shipping with orders above AED 500.00/-
  3. Currently due to the nature and specifications of these products, there are some restrictions related to shipping as we can only ship to the local market (United Arab Emirates) – Examples of these products are: skin and hair care products, make-up, vitamins, perfumes.. etc
  4. Clothes & Wedding Dresses:
    Free Local & International Shipping

The FAQ section can help you get some information or answers that are not available in this section

We at Mahfoof reserves the right to change and update this policy and other policies at any time without any prior notice

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