Terms and Conditions


LAST UPDATE: 8th Sep 2021

Welcome to the MAHFOOF website, www.mahfoof.com (the “Website”). which is operated and administered by : Mahfoof General Trading – Sole Proprietorship LLC.

MAHFOOF provides the content and services available on the website to you subject to the following terms and conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully before using the Website. If you do not agree to these Terms and Conditions, we sorry to request you to stop using our website


Subject to the terms and conditions set forth in these Terms of Use, Mahfoof grants you a non-exclusive, non-transferable, limited right to access and make personal use of the Web Site and the Content, but not to download (other than page caching) or modify it, or any portion of it.


The Web Site and the Content and all similar content made available or accessible in connection with any website(s) or internet based interface or portal accessible through or distributed in conjunction with the Web Site is intended to provide general information about our business which may be of general interest to you and is provided to you solely for your own personal, non-commercial use and not for purposes of resale, distribution, public display or any other uses by you in any form or manner whatsoever, other than as set forth in these Terms of Use. Neither the Web Site nor the Content should be used or relied upon for any other purpose.

The Web Site and the Content and all similar content made available or accessible in connection with any website(s) or internet based interface or portal accessible at or distributed in conjunction with the Web Site may contain inaccuracies, typographical errors or other clerical errors. Accordingly, Mahfoof gives no representation, warranty, or guarantee (and expressly disclaims responsibility) with respect to the accuracy, timeliness, reliability or completeness of the Web Site, the Content or any and all similar content made available or accessible in connection with any website(s) or internet based interface or portal accessible through or distributed in conjunction with the Web Site.

Pictures, presentations, details and Information provided about the products is intended to be used for educational or informational purposes only. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your doctor or health care practitioner regarding the suggestions and recommendations made on the Website.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website and revising the Last Updated date at the top of these Terms and Conditions. Any changes are effective immediately upon posting to the Website. If you do not agree with any of the changes you should stop using the website.

You further agree to use this Website, its Products and content, only for lawful purposes and in compliance with the all international, Emirates and local laws.

The use of a false name, address, telephone number and/or credit card number to purchase any Products on this Website shall constitute fraud under the laws of the United Arab Emirates and shall constitute your stipulation and admission that 1) your use of a false name, address, telephone number and/or credit card was and is a fraudulent representation made at the time of purchase; 2) was made with the knowledge of said falsity; 3) was made with the intention to defraud MAHFOOF; 4) that MAHFOOF’s reliance on your fraudulent representations was and is actual, justifiable and reasonable, and; 5) that MAHFOOF was and is damaged by your fraud. You further stipulate and admit that such conduct was and is carried out with fraud, malice and oppression and, therefore, an award of punitive damages is both necessary and proper for such conduct. All instances of fraud shall be prosecuted to the fullest extent of the law.

You represent and warrant the following: 1) you are above the legal age of majority in your jurisdiction of residence; 2) you have not previously been suspended or removed from this Website; 3) you do not currently, nor will you at any given time in the future, have more than one (1) customer account for this Website; 4) you will provide us with true, accurate, current and complete information if you register for an account and/or Order; and 5) you have capacity and authority to enter into these Terms and Conditions and, in doing so, will not violate any other agreement to which you are a party.
If we believe or suspect that your account information is not true, accurate, current or complete, we may deny or terminate your access to this Website (or any portion thereof).

In the access or use of the Website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Website. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact this Website to disrupt or damage the Website, its contents or its security measures or to harass or disparage MAHFOOF or its products or services or personnel. You may not use the Website for commercial purposes. No unsolicited email (spam), or advertising or promotional materials may be directed to or through this Website. Users may not use this Website in order to transmit, distribute, store or destroy (through viruses or any other computer code, files, or programs which might in any way interrupt, limit, or interfere with the Website or MAHFOOF’s business) material 1) in violation of any applicable law or regulation, 2) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or 3) that is libelous, obscene, threatening, abusive or hateful. You agree that you will abide by any third-party company policies and terms necessary in using our Website (such as a third-party publisher terms of use or Facebook, Twitter or YouTube terms of use).
If you default negligently or willfully in any of the obligations set forth in these terms and conditions (including our privacy policy), you shall be liable for all the losses and damages that this may cause to our company, our affiliates, partners or licensors.

You may choose to register at our Website. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in MAHFOOF best interests to do so.

MAHFOOF has no responsibility and assumes no liability for the unaffiliated sites to which it is linked to or from, including but not limited to the content or web pages or other, products, services or materials on the site linked to the Website or posted to this Website by anyone other than MAHFOOF. We may permit some links for convenience, but it is not an endorsement by MAHFOOF, our affiliates or our partners of the referenced content, product, service or supplier. Please note that the rules and privacy policies of linked sites may differ from those of MAHFOOF and should be reviewed by you when you use the link to access the other site. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link. By connecting to the Website with a third-party service (e.g., Facebook), you give us permission to access and use information, content and/or material you have supplied to that service as permitted by that service, and to store your log-in credentials for that service.

Any unsolicited suggestions, ideas, inquiries, materials, feedback, or other information you provide us (“User Generated Content”) will be treated as non-proprietary and non-confidential and, by submitting such information, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display such information in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works.

You also acknowledge that your submission of User Generated Content may not be returned and we may use your User Generated Content, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

You agree that you will not provide to us any User Generated Content that is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate as determined by MAHFOOF; that you will not post any User Generated Content that contains personal information about any individual, violates the privacy/publicity of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential; that you will not impersonate any person or organization, including without limitation, the personnel of MAHFOOF, or misrepresent an affiliation with another person or organization; you will not post any User Generated Content that contains viruses, corrupted files, or any other similar software or programs that may adversely affect the operation of the Website, or feature of the Website.

We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. We have the right to refuse to post, reject, delete, reformat and edit all User Generated Content, in our sole discretion.

Our goal is to provide complete, accurate, up-to-date information on our Website. Unfortunately, it is not possible to ensure that any Website is completely free of human or technological errors. This Website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. we do not warrant that the product descriptions, colors or other content available on the Website are accurate. We reserve the right to correct any errors, inaccuracies or omissions – including after an order has been submitted – and to change or update information at any time without prior notice.

All content available on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and arrangement thereof (collectively, the “Content”) is the property of MAHFOOF, our affiliates, partners or licensors, and is protected by international copyright laws.

The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of MAHFOOF, our affiliates, partners or licensors, in the United Arab Emirates and other countries, and are protected by United Arab Emirates and international trademark laws.

Except as required under applicable law, neither the Content or Trademarks nor any portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. Requests for permission should be directed to our support team :
[email protected]

The information communicated on the Website constitutes an electronic communication. When you communicate with us through the Website or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically, subject to local privacy and anti-spam laws, and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

We may offer features and services that are available to you via your mobile phone. These features and services may include, without limitation, the ability to browse the Website from your mobile device, upload content to the Website, receive messages from the Website, download applications to your mobile phone or access Website features (collectively, the “Mobile Features”). Standard messaging, data and other fees may be charged by your provider when you use the Mobile Features. Your provider may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with your provider or mobile device. Contact your provider if you have any questions regarding these issues.

If you are a copyright owner or an agent thereof and believe that any User Content or other content on this Website infringes upon your copyright(s), you may submit a notification to our support Team

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;

1) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which should be disabled, and information reasonably sufficient to permit us to locate the material;

2) Sufficient information to permit us to contact you, such as your name, address, telephone number, and, if available, your e-mail address;

3) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

4) A statement, under penalty of providing wrong and not accurate details, that the information in the above notification is accurate and that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed; and

3) A physical or electronic signature of the owner or an agent authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our support team to receive notifications of claimed infringement is: [email protected]

You agree to indemnify, defend and hold us and our affiliates, partners, subsidiaries, officers, directors, employees and agents harmless immediately on demand, from and against all loss, liability, claim, demand, judgment, damages, expense or other loss (including reasonable legal fees) asserted by or awarded to any third party and relating to your access to or use of the Web Site or the Content. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.

MAHFOOF (including our parent companies, subsidiaries, affiliates, third party content providers, merchants, sponsors, licensors and the like, and their respective directors, officers, members, managers and employees (collectively, “related parties”)) provides the website, products, and contents of its website on an “as-is” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of the website or the information, content, materials or products, included on the website. to the fullest extent permitted by law, mahfoof and our related parties disclaim all such representations and warranties including, for example, warranties of merchantability and fitness for a particular purpose.

We are not responsible for timeliness, accuracy, unavailability or interruptions in availability, viruses or other defects in the website or its contents. in no event will we be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort or otherwise,

We do not endorse and are not responsible for the accuracy or reliability of any opinion, information, advice or statement on the website. under no circumstances will we be liable for any loss or damage caused by your reliance on information obtained through either the content on the website or use of any product advertised or sold on the website. it is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content on the website.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

You acknowledge and agree that these Terms and Conditions and any and all other legal notices or statements posted on the Site constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements or other communications.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.

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